The Wikipedia definition states that in agile software development and product management, a user story is an informal, natural language description of features of a software system. It's the layman's way of articulating the value of product features for the user.
The software development process involves many people with varying technical understanding. Writing tech jargon to describe features may not work well for everyone in such an environment.
That's where user stories come in. A story describes the user's intent and the value they derive from it. It humanizes the whole process and views the product as a means of fulfilling user needs than a collection of features. A well-defined story is measurable and helps the team estimate the scope and track their progress.
A user story consists of 3 parts: Persona + Intent + Value
'As a [persona], I want to [intent], so that [value].'
Some examples are as follows:
Writing user stories can appear as an additional step. But used well, they can help align everyone to the goal of delivering more value to the user rather than creating a bundle of features that look good on paper but are not that useful.
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